Last night we booked my return flight from Rhode Island. The one I'll be taking once I've situated Daughter in her dorm digs.
We used rapid rewards, which tends to take a little longer than other transactions. But still.
We were on the phone for almost an hour. An hour!
Really?
And we had to give them the credit card number 5 times. For one flight and one rental car.
I'm just sayin' you guys may be the best bet out there in terms of airline choices, but come on! At least provide fun Hold music if you're going to make people engage for that long.
Seriously.
We used rapid rewards, which tends to take a little longer than other transactions. But still.
We were on the phone for almost an hour. An hour!
Really?
And we had to give them the credit card number 5 times. For one flight and one rental car.
I'm just sayin' you guys may be the best bet out there in terms of airline choices, but come on! At least provide fun Hold music if you're going to make people engage for that long.
Seriously.
Comments
Post a Comment