Dear SmartBargains.com, Thank you for your most cordial notification this week that you'd employed quality control processes in your organization, processes that revealed a less than perfect product, and which resulted in your canceling an order. Mine. It would have been nice if you could have notified me when you actually canceled it, instead of a whole week later. I'm just sayin'... If it had been about me ordering yet another kitchen gadget or household item or even personal clothing and this had happened, I'd be ok with it. I'm flexible that way. In principle I am ok with what you did, but because you decided to do what you did, my son is not getting the one thing he actually asked for for Xmas this year on Christmas. Fortunately, my husband is a champion shopper and just happened to be out and about and found a most amazing replacement today. Which means our son may get it by New Years. May. [ crossed fingers] See, SmartBargains, the person we pu...